Request a Free Quote
Tell us about your freight requirements and we will provide a competitive, no-obligation quote. Most quotes are returned within a few hours during business hours. For regular ongoing services, we can arrange a dedicated account with preferential rates.
What We Need to Know
To provide an accurate quote, it helps if you can include the following details in your enquiry:
- Pickup and delivery postcodes or addresses
- Type of goods being transported
- Number of pallets, cartons, or items
- Approximate weight and dimensions
- Required delivery timeframe
- Any special requirements (tail-lift, temperature control, etc.)
- Frequency (one-off or regular ongoing service)
If you do not have all this information available, that is fine — submit what you know and we will contact you to clarify the details.
Our Quoting Process
Once we receive your enquiry, our operations team reviews the requirements and prepares a quote based on the most efficient service option for your needs. We consider factors including distance, load type, vehicle requirements, delivery urgency, and any special handling needs to ensure the quote accurately reflects the service you will receive.
For straightforward local and interstate freight, quotes are typically provided within 2-4 hours during business hours. More complex requirements involving dedicated fleet arrangements, warehousing, or multi-site distribution may take 24 hours as we develop a tailored proposal that addresses all aspects of your logistics needs.
All quotes from F&T Freight are provided in clear, itemised format with no hidden charges. The price we quote includes all standard service elements — collection, transit, delivery, and standard insurance coverage. If any additional charges may apply (such as waiting time, after-hours delivery, or re-delivery attempts), these are clearly stated upfront so there are no surprises on your invoice.
Volume & Contract Rates
Businesses with regular freight volumes benefit from our contract pricing arrangements. If you ship consistently — whether that is daily, weekly, or monthly — we can establish an ongoing rate agreement that provides cost certainty and preferential pricing compared to ad-hoc spot rates.
Contract arrangements also come with dedicated account management, priority vehicle allocation, and streamlined booking processes. Many of our long-term clients simply email or call with their requirements and the rest is handled without needing to go through formal quoting each time.
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What Happens After You Submit
We Review
Our operations team reviews your requirements and determines the optimal service configuration.
We Quote
A detailed, itemised quote is prepared and sent to you — typically within a few hours.
You Confirm
Accept the quote and we schedule your pickup. No deposits required for standard services.
We Deliver
Your freight is collected, transported, and delivered with full tracking and delivery confirmation.
Service Level Commitment
Every quote from F&T Freight comes with a clear service level commitment. When we quote a transit time, we stand behind it. When we specify a collection window, we honour it. Our reputation is built on doing what we say we will do, and our quoting process reflects that commitment to reliability.
If your requirements change after receiving a quote — different quantities, additional delivery points, or revised timing — simply let us know and we will adjust the quote accordingly. We are flexible and responsive to changing business needs.